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Return & Refund Policy | Myshopping.com.bd

Return & Refund Policy
Return Policy

Myshopping 7 Days Easy Return Guarantee

Easy Returns if not satisfied with Products quality.
100% Money Back if Return/Refund issue not resolved in maximum 7 days
*For credit card payment return may take longer depending on Commercial Banks

You have to notify us within 24 hours after receiving the Products from the delivery man
Myshopping.com.bd appreciates every single time you trust us with your purchase. We want you to have an absolutely hassle-free shopping experience. We assure you that all Products sold onMyshopping.com.bd are brand new. In case the Products you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, you can return it within 7 days and we will solve your problem within 5 days (Outside Dhaka 10 days), after receiving your notification. You can have Replacement or Refund.

Return can be occurred in two stages:

At the time of delivery
After receiving a delivery (Have to notify within 24 hrs)
You can return the Products if:

You received a defective Product
You received a physically damaged Product
You are unhappy with the Products quality
The Product is different from description on the website
All items which can be resold are always eligible for return. Except the following

Items that have been worn or washed
Products which were sold as combos or in sets, are not eligible for return/replacement as individual items
Products should not be used.
Products must be in their original condition
Items should be unused, unaltered, unsoiled Products with their original tags
Item must be in the original packaging, in the original condition
Seal open branded electronic items cannot be returned in case of not being happy with the Products as they can’t be resold. Except if the Products is damaged or not working from the start
In case of branded electronic items, brands’ or e-store merchants return, repair and replacement policy will apply
For non branded electronic Products please see the Products condition. On Products details section
You need to check all non branded electronic Products when you receive the Products form delivery man (within 24 hour notification is not applicable for non branded electronic Products)
The customer must ensure the item is packed and delivered securely. myshopping.com.bd will not be held responsible if the goods get damaged on their return to myshopping.com.bd office. Returns are easy, simply follow these steps

With Order ID details and problem e-mail us at info@myshopping.com.bd within 24 hour
We will confirm the return request and will inform you about the pickup process.
Please ensure that Products is in unused and original condition. Include all price tags, labels, original packing and invoice along with the Products.
Please note that you need to contact us within 24 hours after receiving a faulty or damaged Products, it is very necessary that you contact us via mail and also you have to send us the Products within 7 days. We will bear the return delivery charge.

Refund Policy

Myshopping.com.bd provides the most hassle-free online shopping experience. Your money is safe with us. Refunds are issued when

If seller cannot provide replacement
After return if you want your money back
If a different Products is delivered to you.
If you changes mind & can cancel booking before the Products is already shipped
If you don’t want replacement.
– Most refunds are fully refunded in 7 days after we receive and process your return.

– If you pay us by using card then we will request a refund in bank which will take 7-10 working days.( credit card payment return may take longer depending on Commercial Banks)

– If you pay us by bkash then your money will be bkashed in your desired account within 2-5 working days.

Refund are easy, simply follow these steps

Provide us with Order ID details and e-mail : info@myshopping.com.bd
We will confirm the Refund request and will inform you about the process.
Please note that if we send you faulty Products then we will bear the delivery charge and transaction cost for credit card.

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